When Booking a Flight, Customers Must Confront the Airlines’ Extra Baggage

Author: Bill Cusick Date: 1 February 2010 | 12:41 pm

A couple months ago, after yet another flight in which I had to plot just how I was going to get my carry-on bag into an overhead bin that was in the same zip code as my seat, I’d had enough. I told my wife that I was going to get “around the system” on [...]

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