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OK, I know I was extolling the virtues of Radio Shack’s newer, better customer experience when I bought a cordless phone there a couple weeks ago. Well, I’m about to make my third attempt at getting a phone that works. The first one just emitted loud static, the second was obviously used, with a bunch of numbers in its caller id already, and could not communicate with the base unit.

They are very nice when I stomp back into the store to demand an exchange, and they wish me well as I stomp out. But geez, give me something that works!