Vox, Inc. - Customer Experience Solutions

Our notes on the Customer Experience

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Sin City

Author: Bill Cusick

November 15, 2004

Vegas_1 I’m heading out tomorrow for a large banking industry conference in Las Vegas. The customer experience opportunities abound! Of course, I’m limited to the more pedestrian of those offerings (overpriced dinner…a couple of slot machines…maybe even Wayne Newton!). Still, I’ll be sure to report back on the good and bad, the creative and the thoughtless, the caring and the malicious. Stay tuned.

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