Comments on: Will AT&T Rot Apple’s iPhone? http://www.voxinc.com/blog/will-att-rot-apples-iphone/ Our day-to-day notes on the Customer Experience Sat, 06 Sep 2008 00:33:30 +0000 http://wordpress.org/?v=2.5.1 By: Kim http://www.voxinc.com/blog/will-att-rot-apples-iphone/#comment-276 Kim Mon, 30 Jul 2007 15:27:10 +0000 http://www.voxinc.com/blog/will-att-rot-apples-iphone/#comment-276 As you mentioned, most wireless providers are terrible at Customer Experience. I think most people realize that and won't blame Apple for AT&T's incompetency. It's a shame though that _all_ the major wireless companies are overall too greedy, lazy and stupid to get it right. Too bad Apple couldn't have trained them or something. It's really not that difficult. As you mentioned, most wireless providers are terrible at Customer Experience. I think most people realize that and won’t blame Apple for AT&T’s incompetency.

It’s a shame though that _all_ the major wireless companies are overall too greedy, lazy and stupid to get it right. Too bad Apple couldn’t have trained them or something. It’s really not that difficult.

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