http://www.voxinc.com/blog/woman-v-gas-station-self-service-pump/ Our day-to-day notes on the Customer Experience Sat, 06 Sep 2008 00:07:16 +0000 http://wordpress.org/?v=2.5.1 http://www.voxinc.com/blog/woman-v-gas-station-self-service-pump/#comment-3488 Ann Tue, 22 Jan 2008 19:36:19 +0000 http://www.voxinc.com/blog/woman-v-gas-station-self-service-pump/#comment-3488 I love self service gas pumps. This is the one place I don't want to spend a lot of time. If I get a "See Cashier" message when trying to start the process, I just drive to another station. The time it takes to go elsewhere is more efficient to me than walking in and out twice to take care of the transaction. Now, if only the attendants could have an autosensor when they are out of register tape. I like my receipts and about 25% of the time, the machines are out of paper. :( I love self service gas pumps. This is the one place I don’t want to spend a lot of time. If I get a “See Cashier” message when trying to start the process, I just drive to another station. The time it takes to go elsewhere is more efficient to me than walking in and out twice to take care of the transaction. Now, if only the attendants could have an autosensor when they are out of register tape. I like my receipts and about 25% of the time, the machines are out of paper.

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