http://www.voxinc.com/blog/woman-v-machine/ Our day-to-day notes on the Customer Experience Thu, 04 Dec 2008 18:20:18 +0000 http://wordpress.org/?v=2.5.1 http://www.voxinc.com/blog/woman-v-machine/#comment-1793 Marissa Fri, 09 Nov 2007 22:51:41 +0000 http://www.voxinc.com/blog/woman-v-machine/#comment-1793 I would love to see if the self-service check-out machines at the Jewel Osco stores are REALLY as convenient as the company boasts. It appears to me that having groceries bagged by a clerk is a cost embedded in the price of the items. I am totally not thrilled with the thought of scanning and bagging my own groceries while still paying the same prices for my purchases. Who really enjoys this proposed convenience? Please add this to your list of machines/concepts to test. I would love to see if the self-service check-out machines at the Jewel Osco stores are REALLY as convenient as the company boasts. It appears to me that having groceries bagged by a clerk is a cost embedded in the price of the items. I am totally not thrilled with the thought of scanning and bagging my own groceries while still paying the same prices for my purchases. Who really enjoys this proposed convenience? Please add this to your list of machines/concepts to test.

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